We do not accept returns on opened or used food-contact kitchen products.However, if your order arrives damaged or defective, we’re here to help.
Please note the following rules:
- You must contact us within 7 days of delivery
- Provide a clear photo of the damaged or defective item
- The product must be unused and in its original condition
Once we review the issue, we will:
- Send a replacement, or
- Issue a refund, depending on the situation